Privacy Notice
A – GENERAL INFORMATION
1. Overview
At PetDine (“PetDine”) (“we,” “our” or “us”), we are committed to protecting any personal data you provide to us.
2. Controller/Chief Privacy Officer
Below are the contact details of the Controller of your data and of our Chief Privacy Officer.
| Controller | Chief Privacy Officer |
|---|---|
| PetDine 4700 Innovation Drive, Building B Fort Collins, CO 80525 Phone: 833-273-8346 | Chief Privacy Officer 77 West Wacker, Suite 4600 Chicago, IL 60601 Telephone: You can contact the Chief Privacy Officer in relation to any questions, comments or complaints you have regarding your personal data. |
B – INFORMATION FOR WEBUSERS
1. Purpose and Legal Basis
Below you will find information about how we process your personal data, the purpose for our processing of your personal data and the legal basis for our processing of your personal data.
| Website visitor (this data is always collected and processed by us when you visit our sites) | |
|---|---|
| Purpose of the processing | Legal basis for our processing |
| (i) Technical provision & optimization of our site;
(iI) Provide information, products and services; (iii) Analysis & marketing. | Our legitimate interest is:
(i) The successful technical provision of our website, the IT security and its continued optimization by utilizing user data, e.g. through the use of cookies; (ii) To provide you with information about our company and our products and services; (iii) Optimizing our marketing materials and strategy. |
| Communications, Contact & Downloads | |
|---|---|
| Purpose of the processing | Legal basis for our processing |
| (i) To make contact with you where you have so requested;
(ii) To send you a quote; (iii) Allow you to contact us; (iv) To allow you to download materials relevant to your interests; (v) To send you promotional material from time to time. | Our legitimate interest is:
(i) To make contact with you where you so request; (ii) To send you a quote where you so request; (iii To allow you to contact us where you so wish; (iv) To allow you to download relevant materials. |
| Client Account | |
|---|---|
| Purpose of the processing | Legal basis for our processing |
| (i) Order management;
(ii) Logistics; (iii) Order-related service; (iv) Management of customer account. | Performance of a contract/steps prior to entering into a contract with you
(i) The provision of the personal data for these purposes is not mandatory by law or contract however, achieving the planned purpose for the processing will not be possible without providing the data. |
2. Recipients of your Personal Data
Here you will find information about recipients to whom we may need to share your personal data. We only share your personal data where it is necessary. We will never share your personal data without a valid reason or interest connected to the above stated purpose.
| Recipient | Function |
|---|---|
| ADM Group | We may share your personal information with ADM subsidiaries and affiliated companies to provide the services you have requested. These subsidiaries and affiliated companies will handle your personal data in accordance with this Notice. |
| Unaffiliated third parties | 1. PetDine may share your personal data with unaffiliated third parties who perform administrative, marketing, professional or technological support functions;
2. PetDine may share your personal data with unaffiliated third parties with whom we enter into joint venture agreements, branding agreements or other strategic alliances, or in the event of a sale, merger, reorganization, liquidation or other similar event; 3. PetDine may share your personal data with unaffiliated third parties who help us to process your requests to do business with PetDine, such as processing a credit application, performing a background check based on reference information, managing PetDine account information, or facilitating trading and processing payments; 4. PetDine may share your personal data with third parties who assist us with our job postings, or with whom we have agreements. |
| Authoritative bodies | PetDine may be required to disclose personal data by law or legal process, for the administration of justice, for investigation of breaches, for interacting with governmental anti-fraud databases, to protect the security or integrity of our databases or this website, to protect and defend the rights or property of PetDine, to protect the personal safety of PetDine website users, to take precautions against legal liability, to protect your or our legal claims and interests, defend against litigation and to comply with a government organization’s orders or regulations. We reserve the right to contact appropriate authorities when activities occur that we suspect are illegal and/or violate our policies. |
3. Transfer to third countries and/or international organisations
PetDine is a U.S.-based company and therefore personal data processing occurs in the USA.
4. Storage of your Personal Data
We store your personal data for a period reasonable for our purposes of processing and/or for a period of time that is required of us by the laws applicable. We do not process your data any longer than we need to.
C – PERSONAL DATA RIGHTS
You have the following actions available in relation to our processing of your data. You may use the contact information of our Chief Privacy Officer to request:
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- Access to your data: You have the right to request information as to whether we are processing personal data concerning you, and subsequent access to this personal data.
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- Rectification of your data: You have the right to the rectification of your personal data that is inaccurate or incomplete, this includes by means of a supplementary statement.
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- Erasure of your data: You have the right to ask us for the erasure of your personal data, where no exemption for retaining the personal data applies.
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- Restriction of our processing of your data: You have the right to request a restriction on the processing of your personal data in particular circumstances.
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- Data Portability: In some circumstances, you may be entitled to request that your personal data be provided to you in machine readable format and to have your personal data transferred directly to another controller.
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- Objection to our processing of your data: Where your personal data is processed for the purpose of legitimate interests of the controller, you are able, based on the grounds relating to your particular situation, to object to the processing of your personal data.
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- You may lodge a complaint with a supervisory authority regarding our processing of your personal data.
